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Building Sustainable Organizations

Building leadership capability across a growing health system

SECTOR

Healthcare

SERVICE

Leadership Development, Executive Coaching

FORMAT

In person

The situation

IU Health South Central Region, a four-hospital health system with more than 5,000 employees and 400 providers, was experiencing significant organizational growth and leadership transition. With many leaders stepping into new roles, the organization wanted to accelerate their development while strengthening relationships and creating a shared foundation for how leaders worked together.

What we did

Springboard designed a customized leadership development experience combining leadership assessments, individual coaching, facilitated learning, and practical application.


Leaders developed greater awareness of their own leadership and communication styles while learning how to work more effectively with people whose approaches differed from their own. The program used experiential learning, peer discussion, reflection, and coaching so participants could apply what they were learning directly to the challenges they were facing at work.


What began with the executive leadership team grew into a broader leadership development initiative. As the partnership continued, Springboard worked with IU Health to evaluate participant feedback and refine the curriculum and experience for subsequent cohorts.

What changed

The initial engagement developed into a multi-year partnership that expanded to additional levels of leadership across the region.


Leaders strengthened relationships and trust with one another while developing greater confidence in leading teams, facilitating productive conversations, and navigating complex leadership challenges. Each successive cohort built on what had been learned previously, helping IU Health establish a more sustainable approach to developing leadership capability across the region.

90% of our work comes from repeat clients and referrals.

THE NUMBER WE CARE ABOUT

THE SERVICE BEHIND THIS WORK

Strategic Planning

Part of Building Sustainable Organizations.

A RELATED STORY

Northern Arizona University: planning across departments

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