Springboard began by reviewing AIHA's existing data, curricula, competency model, and Body of Knowledge documentation to establish a clear picture of the current state. Rather than evaluating individual courses in isolation, we looked across the educational portfolio to understand how well it supported the knowledge and capabilities professionals need throughout their careers.

Subject matter expertise was critical to the work. Springboard facilitated targeted interviews and working sessions with AIHA-selected experts to identify critical knowledge domains, explore emerging skill needs, and ensure that the Body of Knowledge reflected the realities of professional practice. We also managed the SME process through clear expectations, structured touchpoints, and ongoing coordination to keep a complex initiative moving forward.

To ensure the work reflected the broader profession, not simply the perspectives of a small group of experts, Springboard designed and administered a survey to more than 6,000 AIHA members. The research gathered quantitative and qualitative input from professionals across different experience levels, sectors, and roles.

We then brought those different sources of information together to identify and organize key knowledge domains, clarify priority skills and competencies within each domain, and identify gaps in AIHA's existing educational programming.

From Research to a Practical Roadmap

The goal was not simply to produce an assessment. AIHA needed the findings translated into decisions about what to do next.

Springboard developed a prioritized Education Roadmap that connected identified needs and gaps with specific potential learning solutions, including eLearning, instructor-led courses, certificates, microlearning, and other educational resources. This gave AIHA a practical framework for determining where to focus future development and investment.

We also created a visual Industrial Hygiene Education Journey illustrating how professionals could progress from foundational knowledge toward more advanced competencies. The journey incorporated both technical expertise and essential professional skills, helping AIHA see its educational offerings as an interconnected learning experience rather than a collection of individual programs.

Throughout the engagement, Springboard worked as an extension of AIHA's internal team, bringing instructional design expertise, structured analysis, stakeholder engagement, and project management while integrating with AIHA's existing staff and processes.