Building Sustainable Organizations
Developing physician leaders and strengthening leadership capability
SECTOR
Healthcare
SERVICE
Leadership Development
FORMAT
In person
The situation
Duke Health Clinical Laboratories wanted to strengthen leadership effectiveness across a complex healthcare environment involving more than 70 physician and clinical leaders. Many participants were highly accomplished technical experts who had received limited formal preparation for the people and leadership responsibilities that came with their roles.
DUHS wanted to help current and emerging leaders build greater self-awareness and develop practical skills they could use to lead people, teams, and organizational change more effectively.
What we did
Springboard worked with DUHS leaders to design a leadership development experience specifically around the organization's culture and leadership expectations. The program combined stakeholder input, behavioral assessments, facilitated learning, and opportunities to apply what participants were learning to their day-to-day leadership responsibilities.
Interactive workshops and facilitated discussions helped leaders better understand their individual leadership styles and how those styles affected communication and relationships with others. Participants also worked on practical challenges such as leading teams, navigating difficult conversations, and collaborating effectively across disciplines.
Throughout the engagement, Springboard gathered feedback and worked with DUHS leadership to refine the experience as it progressed, keeping the program relevant to participants and the organization's evolving needs.
What changed
More than 70 physician and clinical leaders gained a shared foundation for leadership and a better understanding of how their individual styles influenced the people around them.
Participants strengthened communication and collaboration while building greater confidence in leading teams and navigating complex leadership situations. The experience also created a common language for leadership that DUHS could continue building on beyond the program itself.
90% of our work comes from repeat clients and referrals.
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THE SERVICE BEHIND THIS WORK
Strategic Planning
Part of Building Sustainable Organizations.
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